Shipping policy

At Jerzyfy, we are committed to delivering your favorite football jerseys quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Once your order is successfully placed and payment is confirmed, we begin preparing it for shipment.

  • Standard order processing time: [1–2 Business Days]

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festive seasons, or high-demand periods, processing times may be longer.

You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) – [If Applicable]

The available shipping options will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: [3–6 Business Days]

  • Other Cities & Towns: [Depends on the Location]

  • Remote Areas: [Depends on the Location]

Please note that these are estimated delivery timelines and are not guaranteed.

4. Shipping Charges

Shipping charges are calculated based on your delivery location, order value, and selected shipping method.

Examples:

  • Standard Shipping: [₹___ or Free Above ₹___]

  • Express Shipping: [₹___]

  • Cash on Delivery Charges: [If Applicable]

The final shipping cost, if any, will be displayed during checkout before payment.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email or SMS.

  • A tracking number.

  • A link to track your shipment in real time.

Please allow [12–24 Hours] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • High order volumes

  • Courier service disruptions

  • Incorrect or incomplete shipping addresses

  • Government restrictions or unforeseen events

If your order is delayed beyond the expected delivery period, please contact our customer support team, and we will assist you in tracking your shipment.

7. Failed Delivery Attempts

Our courier partners may attempt delivery [2–3 Times].

If delivery cannot be completed because:

  • The customer is unavailable,

  • The address provided is incorrect or incomplete,

  • The shipment is refused,

the package may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.

8. Address Accuracy

Customers are responsible for providing accurate shipping information.

Please verify the following before placing your order:

  • Full Name

  • Mobile Number

  • Complete Delivery Address

  • Landmark (if applicable)

  • PIN Code

Jerzyfy is not responsible for delays or failed deliveries resulting from incorrect shipping information provided by the customer.

9. Damaged or Missing Packages

If your package arrives:

  • Damaged,

  • Opened,

  • Tampered with,

  • Or with missing items,

please contact us within [24–48 Hours] of delivery.

To help us investigate the issue, kindly provide:

  • Your order number

  • Photos of the package and products

  • A brief description of the issue

We will work with our courier partner to resolve the matter as quickly as possible.

10. International Shipping

[Currently, Jerzyfy ships only within India.]

OR

[Jerzyfy offers international shipping to selected countries.]

If international shipping is available:

  • Delivery times vary by destination.

  • Shipping charges will be calculated during checkout.

  • Customers are responsible for any customs duties, import taxes, or local fees imposed by their country's authorities.

11. Changes or Cancellation of Orders

If you need to change or cancel your order, please contact us as soon as possible.

We can only modify or cancel orders that have not yet been shipped. Once an order has been dispatched, changes or cancellations may no longer be possible.

12. Contact Us

If you have any questions about shipping or your order, please contact us:

Business Name: Jerzyfy

Email: jerzyfyy@gmail.com

Business Address:
Shop No. 207, 1st Floor, Life Commercial Hub, Building, Rajyog Colony Rd, Near Saraswat Bank, JerzyFy, Ravet, Pimpri-Chinchwad, Maharashtra 412101

Customer Support Hours: Monday to Saturday, [Working Hours]